29 Jun, 19


In the vibrant cityscape of Hyderabad, where electric bikes and scooters are transforming the way we commute, Evurbo is dedicated to ensuring that your ride is always powered and ready to go. However, we understand that encountering charging problems can be frustrating. That’s why we’ve compiled a helpful guide to assist you in fixing issues with the charging of your electric bike or scooter. With a few simple steps, you can empower yourself to overcome charging hurdles and get back on the road with confidence.

Check the Power Source:

Before delving into troubleshooting your electric bike or scooter, it’s important to verify the power source. Ensure that the charging cable is securely plugged into both the vehicle’s charging port and the power outlet. Additionally, confirm that the power outlet is functioning properly by testing it with another device. Sometimes, the simplest solutions can resolve charging issues.

Inspect the Charging Cable:

Next, inspect the charging cable for any signs of damage or wear. Check for frayed wires, kinks, or loose connections that may be affecting the charging process. If you notice any damage, refrain from using the cable and replace it with a new one to prevent further issues. Additionally, clean the charging connectors on both the cable and the vehicle to ensure a secure connection.

Restart the Charging Process:

If your electric bike or scooter doesn’t seem to be charging properly, try restarting the charging process. Unplug the charging cable from both the vehicle and the power outlet, then wait a few moments before plugging it back in. This simple reset may help resolve any temporary glitches and initiate the charging process successfully.

Check for Error Messages:

Many electric bikes and scooters are equipped with diagnostic systems that display error messages to indicate charging problems. Take a moment to review the vehicle’s display panel or companion mobile app for any error codes or messages related to charging issues. Refer to the user manual or contact Evurbo’s customer support for assistance in interpreting the error messages and resolving the underlying problem.

Test with a Different Outlet or Charger:

If you’re still experiencing charging issues, try using a different power outlet or charger to rule out potential issues with the charging infrastructure. Plug the charging cable into an alternative outlet or borrow a charger from a friend or colleague to test if the problem persists. This simple troubleshooting step can help pinpoint whether the issue lies with the vehicle, the charging cable, or the power source.

Contact Evurbo Customer Support:

If you’ve exhausted all troubleshooting options and are still unable to resolve the charging issue, don’t hesitate to reach out to Evurbo’s customer support team for assistance. Our knowledgeable representatives are available to help diagnose the problem, provide guidance on resolving the issue, or schedule professional maintenance if necessary. Your satisfaction and riding experience are our top priorities, and we’re here to support you every step of the way.


With these troubleshooting tips from Evurbo, you can tackle charging issues for your electric bike or scooter like a pro. By checking the power source, inspecting the charging cable, restarting the charging process, checking for error messages, testing with a different outlet or charger, and contacting customer support when needed, you can ensure that your ride is always powered and ready to go. Ride on, Hyderabad – with Evurbo, the possibilities are limitless.

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